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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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P Westover

September 30, 2024

5  out of  5
rating by P Westover
"Kevin was a great help in getting me the exact coverage I was looking for. Thanks Kevin."
We responded:
"Patricia -- Thank you for the review of our agency."
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Sean DeBree

September 11, 2024

5  out of  5
rating by Sean DeBree
"Kevin Carroll is always available to answer questions by email & phone about my policies. I trust him and his recommendations. I have been a policy holder for over a decade."
We responded:
"Sean -- thank you for reviewing our agency and we appreciate your loyalty to our agency."
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Dustin Meise

September 5, 2024

5  out of  5
rating by Dustin Meise
"Just called to update my address and inquire about windshield replacement and the office was very friendly and kindly answered all my questions."
We responded:
"Dustin -- thank you for your review of our agency."
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marion schwamberger

September 4, 2024

5  out of  5
rating by marion schwamberger
"As a long time customer of State Farm insurance I have to add that Kevin and his wonderful staff have been outstanding! The friendly, supportive and professional customer service has been so appreciated throughout the years! Highly recommended!!"
We responded:
"Marion -- Thank you for taking the time to review our agency."
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B S

August 30, 2024

5  out of  5
rating by B S
"I was a progressive customer for years until progressive continued to up my rates. I was referred by my brother to Kevin and his team at State Farm. And let me say I genuinely couldn’t have been happier with working with Kevin and his team. I was recently involved in a motor vehicle accident and my car was deemed a total loss. THEY REACHED OUT TO ME to make sure I was ok and have made the process of filing as simple as can be. Thank you Kevin and the team for all of your help!"
We responded:
"Brandon -- thank you for your review of our agency."
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sherl merceron

August 27, 2024

5  out of  5
rating by sherl merceron
"Excellent customer service always! Travis and Janice are the best!!!! I recommend to everyone. Thank you all for always helping me!!!"
We responded:
"Sherl -- Thank you for your review of our agency and the recognition of Travis and Janice."
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Scott Thomas Webster

August 23, 2024

5  out of  5
rating by Scott Thomas Webster
"State Farm is great! I also do Uber and Lyft, their insurance covers me as a driver. Thanks again!"
We responded:
"Scott -- Thank you for your review."
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Gene Schror

August 13, 2024

5  out of  5
rating by Gene Schror
"Janice is wonderfull she will leave no stone unturned and is a real pleasure to work with. This is also true wirh all the other team members this office is second to none"
We responded:
"Gene -- Thank you for taking the time to review our agency and mention Jan's service."
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Jason Espinosa

July 31, 2024

5  out of  5
rating by Jason Espinosa
"Janice at State Farm is simply amazing! From the moment I first contacted her, she has been incredibly responsive and attentive to my and my wife’s needs. No matter how many questions I had, she always got back to me quickly with clear and detailed answers. Her friendly and professional demeanor made the entire process so much easier and stress-free. If you need an insurance agent who genuinely cares and goes above and beyond, Janice is the one to call. I can't recommend her highly enough! No one can match her expertise!!!"
We responded:
"Jason -- Thank you for taking the time to review our agency and note Janice's commitment to customer service."
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sercorimo

July 25, 2024

5  out of  5
rating by sercorimo
"We had the pleasure of working with Travis Ghaner. He was extremely pleasant to talk to. All of our needs were handled expediently & effectively. Thank you Travis & State Farm for a very positive experience. Highly recommend."
We responded:
"Corinna -- Thank you for your review of our agency and recognizing Travis."
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Mike Horant

July 23, 2024

5  out of  5
rating by Mike Horant
"Janice has always been there for any questions or concerns I have had. Will continue to work with her.."
We responded:
"Mike -- Thank you for your review of our agency and recognizing Janice."
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OG Sosa Simpson

July 1, 2024

5  out of  5
rating by OG Sosa Simpson
"Travis was awesome! He is a professional and was such a great help every step of the way. Would HIGHLY recommend to anyone!"
We responded:
"Thank you for your review of our agency and recognizing Travis' service."
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Y p

June 23, 2024

5  out of  5
rating by Y p
"Really great service. Provided me with everything I needed and answered all the questions I had. Even tried to work out better pricing. ended up going with him for home insurance because it was the best price by $300."
We responded:
"Rafal -- thank you for your review of our agency."
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Zachary Pucci

June 19, 2024

5  out of  5
rating by Zachary Pucci
"It’s been a great experience working with Travis and Kevin. They’re always prompt to answer my questions and clarify any issues."
We responded:
"Zachary -- thank you for your review of our agency."
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James Mullins

June 18, 2024

5  out of  5
rating by James Mullins
"I recently had to put a claim into State Farm. Janice is helping me through the process. I always ask a ton of questions and each time I have reached out she either answers the phone or returns my calls in a timely fashion. I know I am not their only client but I can say that I truly feel as though I am. Janice always has made sure all my coverages are exactly what I need. Now that I needed to file a claim I see my coverages in action. No more worries."
We responded:
"James -- Thank you for taking the time to review our agency and your recognition of Janice's service."
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KING GAMING TV

June 12, 2024

5  out of  5
rating by KING GAMING TV
"A pleasure to work with."
We responded:
"Thank you for your review of our agency."
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LuAnn Scarpelli

June 11, 2024

5  out of  5
rating by LuAnn Scarpelli
"Travis was very helpful in making me feel more at ease with a recent policy change. He expedited it very quickly , which I am very thankful for."
We responded:
"Luann -- Thank you for the review of our agency and Travis' assistance."
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Burim Xhuglini

June 7, 2024

5  out of  5
rating by Burim Xhuglini
"I been having the pleasure of working with Travis at the Toms River location for my insurance needs, and I couldn’t be more impressed with his professionalism and expertise. Travis was incredibly knowledgeable and helpful in guiding me through the process of selecting the right insurance coverage for my needs. He was always prompt in responding to my questions and concerns, and made sure I understood all of my options. Thanks to Travis’s assistance, I was able to secure a comprehensive insurance policy that not only met my needs but also fit within my budget. Travis’s dedication to providing top-notch service was evident in every interaction I had with him, and I truly appreciate his commitment to his clients. I highly recommend Travis and Kevin to anyone in need of any kind off insurance services."
We responded:
"Burim -- thank you for taking the time to review our agency and recognize Travis' commitment to his customers."
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Bob Brecht

May 30, 2024

5  out of  5
rating by Bob Brecht
"My State Farm Team is led by State Farm Insurance Agent Kevin Carroll on Hooper Ave in Toms River NJ. Kevin’s team, especially Travis Ghaner, are superb. They provided exactly the help that people of our age and circumstances needed. This is why we remain State Farm customers."
We responded:
"Bob -- thank you for taking the time to review our agency. We appreciate your recognition of the team effort."
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Timothy Wacker

May 29, 2024

5  out of  5
rating by Timothy Wacker
"Travis Ghaner at Kevin Carroll's State Farm office has been so easy to work with, patiently explaining options to me and doing everything either by phone or by email. He follows through and makes sure we have our needs met. Our transition to New Jersey has been so much easier because of his friendly service! Thanks Travis."
We responded:
"Timothy -- thanks for taking the time to review our agency and recognize Travis."
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Susan Cooper

May 21, 2024

5  out of  5
rating by Susan Cooper
"I have been using State Farm, Kevin Carroll, as my insurance agency for both homeowners and auto for more years than I can count! They are so amazing, answer all of your questions get back to you in a very responsive manner. I feel like they were friends I personally knew rather than business acquaintances."
We responded:
"Susan -- thank you for taking the time to review our agency. Your kind words are greatly appreciated."
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Michael Ligato

April 13, 2024

5  out of  5
rating by Michael Ligato
"Kevin is fantastic. He’s goes out of his way to make sure you understand everything and are getting the best price possible"
We responded:
"Michael -- thank you for taking the time to review our agency."
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Ridgewood Park

March 21, 2024

5  out of  5
rating by Ridgewood Park
"Awesome staff...very helpful and down to earth"
We responded:
"Romona -- thank you for your review of our agency."
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Josh & Smoove tv

March 4, 2024

5  out of  5
rating by Josh & Smoove tv
"The service is fast and they always answer my questions and provide me with the best options"
We responded:
"Thank you for taking the time to review our agency."
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lswin95

March 4, 2024

5  out of  5
rating by lswin95
"My husband and I moved to New Jersey from New York. We knew we had to get a local State Farm agent to help us with homeowners and auto insurance. Travis from The Kevin Carroll agency has been working with us and has made it very easy to adjust to the differences in NJ vs NY. He is very responsive and presents all the facts to ensure you have the correct coverage. He has been a pleasure to work with! To also be noted, I sent a question into the office's general mailbox on a weekend, knowing the office was closed, not expecting a response until Monday. Mr Carroll himself responded to that question shortly after I sent it."
We responded:
"Laura -- thank you for taking the time to review our agency and note Travis' assistance."