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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of P C

P C

March 4, 2025

5  out of  5
rating by P C
"We've trusted Janice Aportela and the Kevin Carroll's office with our workers' comp insurance for over 5 years, and the experience has been outstanding. As first-time business owners, we really appreciated Janice's guidance in helping us navigate the complexities of insurance coverage. When a state regulation required an unexpected update, she acted quickly, working with the underwriter to adjust our policy and help us avoid penalties. Her expertise and the excellent service from everyone at the office have been invaluable. Thank you for your continued support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Ligato

January 24, 2025

5  out of  5
rating by Michael Ligato
"Kevin is fantastic. He’s goes out of his way to make sure you understand everything and are getting the best price possible"
We responded:
"Michael -- thank you for taking the time to review our agency."
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Sarah Levy

December 18, 2024

5  out of  5
rating by Sarah Levy
"Kevin, Travis, and the rest of the team always go above and beyond to put their customers first. They provide impeccable service and I wouldn’t recommend anyone else for any insurance matter."
We responded:
"Sarah -- thank you very much for your review of our agency."
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Capt John

November 22, 2024

5  out of  5
rating by Capt John
"They are the best especially Travis . They work very hard for many of my policies. For many years I could not be happier"
We responded:
"Capt John -- thank you for the review of our agency."
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Michely Cruz coelho

November 19, 2024

5  out of  5
rating by Michely Cruz coelho
"Super antecioso atende super rápido quando é solicitado ."
We responded:
"Michely -- Gracias por tu reseña de nuestra agencia."
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Austin MacDonald

November 18, 2024

5  out of  5
rating by Austin MacDonald
"Janice was efficient , professional, personable and very thorough in getting our coverage. We look forward to doing business with her and State Farm."
We responded:
"Austin -- Thank you for your review of our agency and recognition of Janice's professionalism."
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ELIZABETH VAN MIERT

November 14, 2024

5  out of  5
rating by ELIZABETH VAN MIERT
"Everyone is always so professional and helpful!"
We responded:
"Elizabeth -- thank you for your review of our agency."
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Kim Gabuardi

November 4, 2024

5  out of  5
rating by Kim Gabuardi
"Janice A, my State Farm representative, is absolutely wonderful and is always there to answer my questions and make sure I’m receiving the best service possible. She has been such a pleasure to work with for over 4 years and her positive and warm demeanor made all the difference while I was purchasing a new home and navigating the intricacies of insurance claims. Thank you, Janice, for all of your patience and support."
We responded:
"Kim -- Thank you for your review of our agency and your recognition of Janice's commitment to customer service."
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Affan Aamir

October 15, 2024

5  out of  5
rating by Affan Aamir
"Travis has been helping me and my family for years and couldn't ask for a better experience. He is always one phone call or email away to answer any questions we have and has helped us a lot in our insurance needs."
We responded:
"Affan -- thank you for your review of our agency and recognition of Travis' top notch service. "
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P Westover

September 30, 2024

5  out of  5
rating by P Westover
"Kevin was a great help in getting me the exact coverage I was looking for. Thanks Kevin."
We responded:
"Patricia -- Thank you for the review of our agency."
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Sean DeBree

September 11, 2024

5  out of  5
rating by Sean DeBree
"Kevin Carroll is always available to answer questions by email & phone about my policies. I trust him and his recommendations. I have been a policy holder for over a decade."
We responded:
"Sean -- thank you for reviewing our agency and we appreciate your loyalty to our agency."
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marion schwamberger

September 4, 2024

5  out of  5
rating by marion schwamberger
"As a long time customer of State Farm insurance I have to add that Kevin and his wonderful staff have been outstanding! The friendly, supportive and professional customer service has been so appreciated throughout the years! Highly recommended!!"
We responded:
"Marion -- Thank you for taking the time to review our agency."
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sherl merceron

August 27, 2024

5  out of  5
rating by sherl merceron
"Excellent customer service always! Travis and Janice are the best!!!! I recommend to everyone. Thank you all for always helping me!!!"
We responded:
"Sherl -- Thank you for your review of our agency and the recognition of Travis and Janice."