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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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P C

March 4, 2025

5  out of  5
rating by P C
"We've trusted Janice Aportela and the Kevin Carroll's office with our workers' comp insurance for over 5 years, and the experience has been outstanding. As first-time business owners, we really appreciated Janice's guidance in helping us navigate the complexities of insurance coverage. When a state regulation required an unexpected update, she acted quickly, working with the underwriter to adjust our policy and help us avoid penalties. Her expertise and the excellent service from everyone at the office have been invaluable. Thank you for your continued support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda Steele

February 19, 2025

5  out of  5
rating by Linda Steele
"I met with Janice Aportela to discuss my home insurance renewal. I decided to bundle my home insurance and add car insurance and umbrella policy. Janice was extremely efficient and her goal was to save me money. Which she did. I found her to be very personal and I'm looking very forward to developing a good business relationship. Thank you Janice."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darliane Costa

February 8, 2025

5  out of  5
rating by Darliane Costa
"Travis is very kind and attentive. Excellent professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Ligato

January 24, 2025

5  out of  5
rating by Michael Ligato
"Kevin is fantastic. He’s goes out of his way to make sure you understand everything and are getting the best price possible"
We responded:
"Michael -- thank you for taking the time to review our agency."
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Cynthia Stiles

January 16, 2025

5  out of  5
rating by Cynthia Stiles
"Janice Aportela from State Farm was a pleasure to deal with-fast, efficient and personable! I highly recommend contacting her!"
We responded:
"Cynthia -- Thank you, we appreciate your review of our agency and recognition of Janice's commitment to our customers."
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Sarah Levy

December 18, 2024

5  out of  5
rating by Sarah Levy
"Kevin, Travis, and the rest of the team always go above and beyond to put their customers first. They provide impeccable service and I wouldn’t recommend anyone else for any insurance matter."
We responded:
"Sarah -- thank you very much for your review of our agency."
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__

December 13, 2024

5  out of  5
rating by __
"I don’t usually go out of my way to write reviews but the staff at the Kevin Carrol, Tom’s River State Farm Branch are all 10/10 people! I call 1-2 times a month and Janice always gets right to me and gets everything done I need. Best rates I can find for my car, truck, motorcycles, boat, home AND umbrella policy! They insure everything I own and thankfully I’ve only had one marine claim in my five plus years dealing with SF and the experience was an A+. If you’re shopping for insurance give these guys a call and ask for Janice!"
We responded:
"Thank you for your review of our agency and recognition of Janice."
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Capt John

November 22, 2024

5  out of  5
rating by Capt John
"They are the best especially Travis . They work very hard for many of my policies. For many years I could not be happier"
We responded:
"Capt John -- thank you for the review of our agency."
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Michely Cruz coelho

November 19, 2024

5  out of  5
rating by Michely Cruz coelho
"Super antecioso atende super rápido quando é solicitado ."
We responded:
"Michely -- Gracias por tu reseña de nuestra agencia."
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Jeffrey Van Orden

November 18, 2024

5  out of  5
rating by Jeffrey Van Orden
"Couldn't be happier with Janice's work to provide what we needed for our new home. She is prompt, efficient and knowledgable."
We responded:
"Jeffrey -- thank you for taking the time to review our agency."
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Austin MacDonald

November 18, 2024

5  out of  5
rating by Austin MacDonald
"Janice was efficient , professional, personable and very thorough in getting our coverage. We look forward to doing business with her and State Farm."
We responded:
"Austin -- Thank you for your review of our agency and recognition of Janice's professionalism."
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Kelly Tripet

November 15, 2024

5  out of  5
rating by Kelly Tripet
"I have had State Farm for many years and Travis and the entire staff have been so helpful and so easy to work with."
We responded:
"Kelly -- thank you for your review of our agency."
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ELIZABETH VAN MIERT

November 14, 2024

5  out of  5
rating by ELIZABETH VAN MIERT
"Everyone is always so professional and helpful!"
We responded:
"Elizabeth -- thank you for your review of our agency."
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Maureen W

November 12, 2024

5  out of  5
rating by Maureen W
"My late husband and I have been clients of State Farm since the 1970's-- this office is absolutely the best group of agents to work with. Travis Ghaner in particular has gone above and beyond every time I require any assistance with my policies or intricate changes in coverages through our family Trusts. Highly recommened!!"
We responded:
"Maureen -- thank you for your review of our agency and your recognition of Travis' assistance."
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Kim Gabuardi

November 4, 2024

5  out of  5
rating by Kim Gabuardi
"Janice A, my State Farm representative, is absolutely wonderful and is always there to answer my questions and make sure I’m receiving the best service possible. She has been such a pleasure to work with for over 4 years and her positive and warm demeanor made all the difference while I was purchasing a new home and navigating the intricacies of insurance claims. Thank you, Janice, for all of your patience and support."
We responded:
"Kim -- Thank you for your review of our agency and your recognition of Janice's commitment to customer service."
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valerie sia

October 22, 2024

5  out of  5
rating by valerie sia
"They made it easy to file a claim without putting you on the defensive side to prove that you deserve the claim. They provided top notch support from start to finish"
We responded:
"Valerie -- Thank you for your review of our agency and we're glad that we could assist you with your claim."
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Affan Aamir

October 15, 2024

5  out of  5
rating by Affan Aamir
"Travis has been helping me and my family for years and couldn't ask for a better experience. He is always one phone call or email away to answer any questions we have and has helped us a lot in our insurance needs."
We responded:
"Affan -- thank you for your review of our agency and recognition of Travis' top notch service. "
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Stephen Winkler

October 11, 2024

5  out of  5
rating by Stephen Winkler
"My home owners insurance kept increasing and I started to look for a new insurance provider and came across Travis at StateFarm Insurance and he was polite and very informative. He didn't push he let the service sell itself. I ended up using State Farm for my needs. As time went on Travis was always available to answer any questions. Provide me with unbelievable insurance direction and even gave me multiple quotes to see if a plan was within my needs all without pushing. Today I use StateFarm almost exclusively and have a one stop shop on Travis to get any and all answers quickly. I don't need to call a 1-800 number every time. One guy who knows me and can reach quickly. Whoever you are using I highly consider you reach out to Travis."
We responded:
"Stephen -- thank you for your review of our agency and recognizing Travis' commitment to serving our customers."
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P Westover

September 30, 2024

5  out of  5
rating by P Westover
"Kevin was a great help in getting me the exact coverage I was looking for. Thanks Kevin."
We responded:
"Patricia -- Thank you for the review of our agency."
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Sean DeBree

September 11, 2024

5  out of  5
rating by Sean DeBree
"Kevin Carroll is always available to answer questions by email & phone about my policies. I trust him and his recommendations. I have been a policy holder for over a decade."
We responded:
"Sean -- thank you for reviewing our agency and we appreciate your loyalty to our agency."
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Dustin Meise

September 5, 2024

5  out of  5
rating by Dustin Meise
"Just called to update my address and inquire about windshield replacement and the office was very friendly and kindly answered all my questions."
We responded:
"Dustin -- thank you for your review of our agency."
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marion schwamberger

September 4, 2024

5  out of  5
rating by marion schwamberger
"As a long time customer of State Farm insurance I have to add that Kevin and his wonderful staff have been outstanding! The friendly, supportive and professional customer service has been so appreciated throughout the years! Highly recommended!!"
We responded:
"Marion -- Thank you for taking the time to review our agency."
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B S

August 30, 2024

5  out of  5
rating by B S
"I was a progressive customer for years until progressive continued to up my rates. I was referred by my brother to Kevin and his team at State Farm. And let me say I genuinely couldn’t have been happier with working with Kevin and his team. I was recently involved in a motor vehicle accident and my car was deemed a total loss. THEY REACHED OUT TO ME to make sure I was ok and have made the process of filing as simple as can be. Thank you Kevin and the team for all of your help!"
We responded:
"Brandon -- thank you for your review of our agency."
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sherl merceron

August 27, 2024

5  out of  5
rating by sherl merceron
"Excellent customer service always! Travis and Janice are the best!!!! I recommend to everyone. Thank you all for always helping me!!!"
We responded:
"Sherl -- Thank you for your review of our agency and the recognition of Travis and Janice."
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Scott Thomas Webster

August 23, 2024

5  out of  5
rating by Scott Thomas Webster
"State Farm is great! I also do Uber and Lyft, their insurance covers me as a driver. Thanks again!"
We responded:
"Scott -- Thank you for your review."